Terms of Use

Effective Date: 24 August 2026

Welcome to Traditions By Aman.

These Terms of Use govern your access to and use of the Traditions By Aman website, including browsing our website, viewing products, creating an account, placing orders, communicating with our team, and purchasing our products.

By accessing or using this website, you acknowledge that you have read, understood and agreed to these Terms of Use. If you do not agree with these Terms, please do not use the website.

Traditions By Aman is a premium women’s traditional and ethnic-wear label based in Mohali, Punjab, India, specialising in carefully designed garments inspired by the traditional crafts and textile heritage of India. Our products may include suits, ghararas, shararas, sarees, shawls, co-ord sets and other traditional or contemporary ethnic wear.

1. About Traditions By Aman

Traditions By Aman is a premium clothing label that focuses on craftsmanship, traditional Indian techniques, premium fabrics and individually considered garment design.

Our garments may include handcrafted details, hand embroidery and other artisanal techniques. Because of the nature of such craftsmanship, individual pieces may contain minor variations in texture, embroidery, colour, weave or finishing.

Such variations are an inherent part of handcrafted and artisanal products and contribute to the individuality of each garment.

2. Acceptance of These Terms

By using this website, you confirm that:

  • You have the legal capacity to enter into a binding agreement under applicable law;
  • The information provided by you is accurate and complete;
  • You will use the website only for lawful purposes;
  • You will comply with these Terms of Use;
  • You will comply with applicable Indian laws and regulations; and
  • You will not use the website in a manner that may damage, disable, overburden or impair the website or interfere with another person’s use of it.

If you are accessing the website on behalf of another person or organisation, you represent that you have the authority to bind that person or organisation to these Terms.

3. Website Use

You may use the Traditions By Aman website for legitimate purposes, including:

  • Browsing our collections;
  • Learning about our products;
  • Checking product availability and pricing;
  • Placing orders;
  • Communicating with our team;
  • Requesting information about products, sizing or alterations; and
  • Managing your customer account, where applicable.

You must not use the website:

  • For any unlawful purpose;
  • To place fraudulent or unauthorised orders;
  • To impersonate another person;
  • To collect information about other users without permission;
  • To interfere with website functionality;
  • To introduce malicious software or harmful code;
  • To attempt unauthorised access to our systems;
  • To reproduce or exploit our website or content for commercial purposes without permission; or
  • In any manner that could harm Traditions By Aman, its customers, employees, artisans, partners or service providers.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, prices and other information displayed on the website are accurate.

However, certain characteristics of our garments may vary because of:

  • Photography and lighting;
  • Screen and display settings;
  • Natural fabric variations;
  • Dyeing and weaving processes;
  • Hand embroidery;
  • Handcrafted finishing;
  • Artisan techniques; and
  • Individual production processes.

Accordingly, the actual product may have minor visual differences from the images displayed on the website.

Such minor differences shall not necessarily constitute a defect or inaccurate product representation.

5. Product Availability

All products displayed on the website are subject to availability.

We reserve the right to:

  • Limit quantities;
  • Discontinue products;
  • Modify product designs;
  • Modify product specifications;
  • Change availability;
  • Correct product information; or
  • Refuse or cancel an order where necessary.

If an order has been placed for a product that subsequently becomes unavailable, we will communicate with the customer and provide an appropriate resolution, which may include cancellation and refund where applicable.

6. Pricing

All prices displayed on the website are stated in Indian Rupees (INR), unless otherwise specified.

We make reasonable efforts to maintain accurate pricing information. However, errors may occasionally occur.

Traditions By Aman reserves the right to correct pricing errors, including after an order has been placed.

If an order has been placed at an incorrect price due to an obvious pricing or technical error, we may contact the customer before processing the order.

The customer may then choose to proceed at the corrected price or cancel the order, subject to applicable law.

Applicable taxes, shipping charges, alteration charges, customisation charges or other additional charges, where applicable, will be communicated during the purchasing process.

7. Orders

Placing an order on the website constitutes an offer by the customer to purchase the selected product.

An order is not considered finally accepted until Traditions By Aman has acknowledged or confirmed the order.

We reserve the right to decline, cancel or limit an order where reasonably necessary, including in circumstances involving:

  • Product unavailability;
  • Pricing or listing errors;
  • Suspected fraudulent activity;
  • Incorrect customer information;
  • Payment issues;
  • Duplicate orders;
  • Technical errors; or
  • Other circumstances that prevent us from fulfilling the order.

8. Personalised & Made-to-Order Garments

Traditions By Aman recognises that clothing is personal.

Certain products may be designed, prepared, customised, altered or finished specifically for an individual customer.

Where applicable, the customer may be asked to provide:

  • Size;
  • Measurements;
  • Alteration requirements;
  • Colour preferences;
  • Design preferences; or
  • Other specifications.

Once production or customisation has commenced, changes, cancellations, returns or refunds may be restricted in accordance with our Refunds & Cancellation Policy.

Customers are therefore encouraged to carefully review all specifications before confirming an order.

9. Standard Sizes & Alterations

Traditions By Aman may offer garments in standard sizes.

Where appropriate, standard-size garments may be altered following consultation with our fashion designer.

The feasibility of an alteration depends upon the garment’s construction, fabric, embroidery, design and available seam allowance.

Not every alteration may be technically possible.

Where an alteration is requested, the customer may be required to confirm the proposed measurements or alterations before work begins.

Once the customer confirms the alteration requirements, the garment may be treated as personalised and may become subject to the restrictions applicable to customised products.

10. Customer Measurements

Where a customer provides measurements for a garment, the customer is responsible for ensuring that the information provided is accurate.

Traditions By Aman and its fashion designer may provide guidance regarding measurements and fit, but the customer remains responsible for confirming the final measurements and alteration requirements.

Where an incorrect measurement has been supplied or approved by the customer, any resulting fit issue will not automatically constitute a product defect.

Where feasible, Traditions By Aman may offer further alterations, potentially subject to additional charges.

11. Payment

Customers must provide valid payment information when placing an order.

By submitting payment information, you represent that:

  • You are authorised to use the payment method;
  • The information provided is accurate;
  • The payment method belongs to you or you have lawful authority to use it; and
  • You authorise Traditions By Aman or its authorised payment service provider to process the applicable payment.

Orders may not be processed until payment has been successfully received or otherwise authorised.

12. Payment Security

Payments may be processed through third-party payment gateways.

Traditions By Aman does not ordinarily have access to or store complete payment-card information processed by such third-party payment providers.

Customers should review the applicable terms and privacy policies of the payment provider used for the transaction.

13. Shipping & Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe communicated at the time of purchase.

Delivery timelines may vary depending upon:

  • Product type;
  • Customisation;
  • Availability;
  • Production requirements;
  • Destination;
  • Courier availability;
  • Public holidays;
  • Weather;
  • Transportation disruptions; and
  • Other circumstances beyond our reasonable control.

An estimated delivery date is not necessarily a guaranteed delivery date unless expressly stated otherwise.

14. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

Traditions By Aman shall not be responsible for delays, failed deliveries or additional costs arising from:

  • Incorrect addresses;
  • Incomplete addresses;
  • Incorrect postal codes;
  • Incorrect contact information;
  • Unavailability of the recipient; or
  • Customer refusal to accept delivery.

Additional shipping or re-delivery charges may apply where applicable.

15. Inspection on Delivery

Customers are encouraged to inspect their package and garment promptly after delivery.

If the package appears significantly damaged, customers should photograph or record the condition of the package before opening it.

For high-value garments, customers are strongly encouraged to record an unboxing video.

Any issue relating to damage, incorrect product or an apparent defect should be reported promptly in accordance with our Refunds & Cancellation Policy.

16. Returns, Cancellations & Refunds

Returns, cancellations, exchanges and refunds are governed by the Refunds & Cancellation Policy published on our website.

Because many Traditions By Aman garments may be individually prepared, customised or altered, a general change-of-mind return or cancellation may not be available once production or customisation has commenced.

By placing an order, you acknowledge that you have reviewed and accepted the applicable Refunds & Cancellation Policy.

17. Intellectual Property

All content appearing on the Traditions By Aman website, unless otherwise stated, is owned by or licensed to Traditions By Aman.

This includes:

  • Brand name;
  • Logos;
  • Trademarks;
  • Product names;
  • Product photographs;
  • Fashion photography;
  • Videos;
  • Graphics;
  • Website design;
  • Text;
  • Product descriptions;
  • Original designs;
  • Artwork;
  • Illustrations;
  • Written content; and
  • Other visual or creative material.

This content is protected by applicable intellectual-property laws.

You may view and use website content for your personal, non-commercial purposes.

You may not, without prior written permission:

  • Copy;
  • Reproduce;
  • Modify;
  • Republish;
  • Distribute;
  • Sell;
  • Commercially exploit;
  • Create derivative works from; or
  • Use our content or designs as part of another commercial product or service.

18. Product Designs & Brand Identity

The designs, styling, presentation, product naming and creative concepts developed by Traditions By Aman are part of our brand’s intellectual property and creative identity.

Unauthorised reproduction, commercial copying, imitation or use of our designs, photographs, product descriptions or branding may constitute infringement of applicable intellectual-property rights.

Traditions By Aman reserves all rights to take appropriate action where its intellectual property is misused.

19. Customer Reviews & User-Generated Content

Where the website permits customers to submit reviews, photographs, testimonials or other content, you are responsible for ensuring that such content:

  • Is truthful and accurate;
  • Does not infringe another person’s rights;
  • Does not contain unlawful, defamatory or abusive material;
  • Does not contain malicious software; and
  • Does not violate applicable law.

By submitting content to Traditions By Aman, you grant us permission to use, reproduce, display and publish that content for legitimate business, marketing and promotional purposes, subject to applicable law.

We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.

20. Third-Party Links & Services

Our website may contain links to third-party websites, payment providers, social-media platforms, courier services or other external services.

These third-party services are not necessarily owned or controlled by Traditions By Aman.

We are not responsible for:

  • Third-party website content;
  • Third-party privacy practices;
  • Third-party terms;
  • Availability of third-party services; or
  • Any loss arising from your use of third-party services.

You should review the applicable terms and policies of third-party websites before using them.

21. Social Media

Traditions By Aman may maintain accounts or profiles on platforms such as Instagram and other social-media services.

Interactions with our social-media accounts may also be governed by the terms, policies and community standards of the relevant platform.

Content displayed on social media may include customer photographs, testimonials, collaborations or other user-generated material.

Where required, appropriate permissions or consents will be obtained before using customer content for promotional purposes.

22. Privacy

Your use of the Traditions By Aman website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store and protect information provided by customers and website visitors.

By using the website, you acknowledge that you have read and understood the Privacy Policy.

23. Account Security

If the website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials.

You should:

  • Keep your password confidential;
  • Use a secure password;
  • Not share your login credentials with others; and
  • Notify us promptly if you believe your account has been accessed without authorisation.

You are responsible for activity carried out through your account to the extent permitted by applicable law.

Traditions By Aman reserves the right to suspend or terminate accounts where there is reasonable evidence of misuse, fraud or violation of these Terms.

24. Prohibited Activities

You agree not to:

  • Attempt to gain unauthorised access to the website;
  • Introduce viruses, malware or malicious code;
  • Scrape or systematically collect website content without permission;
  • Use automated systems to access the website in a manner that imposes an unreasonable burden;
  • Interfere with website security;
  • Use another person’s account without authorisation;
  • Conduct fraudulent transactions;
  • Submit false information;
  • Copy our product designs or website content for commercial use;
  • Misrepresent your relationship with Traditions By Aman; or
  • Use our trademarks, brand identity or content without permission.

25. Website Availability

We aim to keep the website available and functional; however, uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance;
  • Updates;
  • Technical failures;
  • Hosting issues;
  • Security incidents;
  • Internet or network problems;
  • Third-party service interruptions; or
  • Other circumstances beyond our reasonable control.

We reserve the right to modify, suspend or discontinue any portion of the website without prior notice where reasonably necessary.

26. Errors & Corrections

The website may occasionally contain typographical, technical, pricing, product or other errors.

Traditions By Aman reserves the right to correct such errors and update information without prior notice.

Where an error materially affects an order that has already been placed, we may contact the customer and provide an appropriate resolution.

27. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be available;
  • The website will be completely error-free;
  • All information will always be current;
  • Every product shown will always be available; or
  • The website will be free from interruptions or technical issues.

Nothing in these Terms excludes any warranty, representation or consumer right that cannot lawfully be excluded.

28. Limitation of Liability

To the maximum extent permitted by applicable law, Traditions By Aman shall not be liable for indirect, incidental, consequential or special losses arising from the use of the website or products purchased through it, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or restrict liability for matters that cannot legally be excluded or restricted under applicable law.

29. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Traditions By Aman, its owners, employees, representatives, contractors and service providers from claims, losses, liabilities, damages and expenses arising from:

  • Your violation of these Terms;
  • Your misuse of the website;
  • Fraudulent or unlawful activity conducted through your account;
  • Your infringement of another person’s rights; or
  • Information or content submitted by you that violates applicable law or third-party rights.

30. Force Majeure

Traditions By Aman shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control.

Such circumstances may include:

  • Natural disasters;
  • Floods;
  • Fire;
  • Epidemics or pandemics;
  • Government restrictions;
  • War;
  • Civil unrest;
  • Strikes;
  • Transportation disruptions;
  • Power or internet failures;
  • Supply-chain disruptions;
  • Unavailability of materials; or
  • Other events beyond reasonable control.

31. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and other mandatory legal provisions, disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over Mohali, Punjab, India.

32. Changes to These Terms

Traditions By Aman may update these Terms of Use from time to time.

Changes may be made to reflect:

  • Changes in our business;
  • Changes to our website;
  • New products or services;
  • Changes in applicable law;
  • Changes in technology; or
  • Improvements to our policies.

The updated Terms will be published on this page with a revised effective date.

Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

33. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permissible.

The remaining provisions shall continue to remain in effect.

34. Entire Agreement

These Terms of Use, together with our Privacy Policy, Refunds & Cancellation Policy and any other policies expressly incorporated into these Terms, constitute the understanding governing your use of the Traditions By Aman website, subject to applicable law.

35. Contact Us

If you have any questions regarding these Terms of Use, our products or your use of the website, please contact us through the official contact details published on our website.

Traditions By Aman
Mohali, Punjab, India

Email: [Insert Official Email Address]
WhatsApp: [Insert Official WhatsApp Number]
Instagram: [Insert Official Instagram Handle]

Our Philosophy

At Traditions By Aman, we believe that traditional clothing is more than something you wear — it is something that carries craftsmanship, culture and individuality.

Our website exists to make that experience easier while preserving the care and personal attention that goes into every garment.

Thank you for choosing Traditions By Aman.